GENERALLY

WHERE IS THE CLOTHING MANUFACTURED?

The clothing is designed in Switzerland and manufactured in Portugal. This allows for fair production conditions and minimizes transport distances and the associated embodied energy.

IS THE CLOTHING SUSTAINABLE?

The brand is committed to using sustainable and environmentally friendly materials. Therefore, the clothing is made from organic cotton. Similarly, the shipping box is FSC certified, ensuring sustainable forest management.

Both products come from Europe.

SHIPMENT

WHERE DOES ZUMART DELIVER?

Currently only available within Switzerland during the initial phase.

Shipping to the EU will follow shortly.

However, if you can't wait, feel free to send me an email to info@zumartcollection.ch or on Instagram @zumart, and we'll definitely find a solution for shipping.

HOW MUCH ARE THE SHIPPING COSTS?

Shipping costs within Switzerland are displayed at checkout.

Later, for EU countries, costs may vary depending on the destination. Customs duties, etc., are the responsibility of the buyer.

WHERE IS MY PACKAGE, WHEN WILL IT ARRIVE?

Probably still in transit. Your package will usually leave the warehouse within 72 hours of placing your order. Some orders may take longer. Delivery time can vary depending on the destination. In Switzerland, it typically takes 2-3 days. Therefore, it should arrive within 6 business days at the latest.

If you have been waiting for a longer time, please send an email to info@zumartcollection.ch

RETURNS & EXCHANGES

CAN I RETURN ITEMS?

Yes. For orders within Switzerland, we offer a 14-day return policy.
voluntary right of return.

The item must be returned unworn, unwashed, undamaged, complete, and preferably in its original packaging. Further information can be found here.

WHAT CAN I DO IF MY ITEM ARRIVES WRONG OR DAMAGED?

We are sorry that your item was delivered incorrectly or arrived damaged.

Please send us your order number, photos, and a brief description of the defect to info@zumartcollection.ch. We will find a suitable solution together.

STILL UNCLARITIES?